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The next phase of the CFPB’s “Know Before You Owe” initiative will be to identify ways to improve the mortgage closing process for consumers and includes 17 questions about “what consumers find most problematic about the current closing process.” The CFPB’s questions appear to proceed from the assumption that any closing “problems” stem from the lender’s actions. [1/3]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video