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NCUA Letter No. 13-CU-09 advises credit unions about changes affecting Documents of Resolution (DORs) and examination reports, which will now be separate documents in order for credit unions to differentiate between minor and major concerns. Issues identified on the DOR will be accompanied by the examiner’s concern, support documentation and the agreed-upon corrective action plan. [10/9]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video