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The NCUA board issued a proposed changes to its FOM rules that would expand the definition of service facility to include transactional websites and mobile platforms that can accept deposits and loan applications and disperse loans. Currently, a service facility is limited to a branch office or kiosk where these transactions can be conducted. The proposed rule also expands the population limit for rural communities. [11/20/15]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video