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The CFPB is going after companies it alleges duped consumers into taking out pension advance loans by deceiving them about the terms of the deal. The California-based companies offered consumers lump-sum cash advances, in return for agreeing to redirect all or part of their pension payments over a period of eight years. The product was in reality a loan with high interest rates and fees. [8/24/15]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video