Stop by Daily for What's Hot Right Now in Compliance & Risk for Credit Unions & Banks
According to the CFPB’s snapshot of complaints for credit cards, the two issues that consumers are most steamed about are late fees and confusing payment processing schedules. The companies that received the most complaints, accounting for about 60% of credit card complaints, were Citibank, Capital One, GE Capital Retail and JPMorgan Chase. [10/29/15]
Complaints: Why you shouldn’t shun them, but invite them! In this era of exploding complaint volume, this certificated webinar (see instructions in video for how to get your free certificate of completion) takes a look at the risks, evolution, and need for a management strategy to effectively deal with complaints. Before that, we cover what’s hot in compliance, as seen by the editors of Risk InboX. This week’s hot items: 1) HUD cancels Obama era Fair Housing rule; 2) “HMDA” for boards and management; and 3) CFPB has added a new dimension to its complaint database. Click here to watch now.
What makes the patented AffirmX Risk Intel Platform different than anything else out there? Take the next 3 minutes to see what this revolutionary tool can do for your financial institution. Watch Video